Maxxiom Power Solutions Australia Pty Ltd
Last revision: 30 January 2026
Maxxiom Power Solutions Australia Pty Ltd (“Maxxiom Power”, “we”, “our”, or “us”) is committed to protecting the privacy of our customers, partners, and website users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect the following types of personal information:
- Name, address, email address, phone number
- Business or company details
- Payment information and transaction history
- Technical information such as IP address, device details, and website usage data
- Information related to product enquiries, support requests, or warranty claims
- Geolocation data
- Marketing preferences and communication history
- Any other information you provide directly to us
We may also collect information from third-party partners, publicly available sources, or affiliated organisations within our corporate group.
2. How We Collect Personal Information
We collect personal information when you:
- Purchase products or services from us
- Request a quote or submit an enquiry
- Subscribe to newsletters or marketing communications
- Interact with our website, social media, or digital platforms
- Participate in surveys, promotions, or market research
- Use our apps and digital services
- Engage with our customer support team
- Provide information to us through affiliated companies or partner organisations
3. Why We Collect and Use Personal Information
We collect and use your personal information for purposes including:
- Providing products, services, and customer support
- Processing orders, payments, and warranty claims
- Improving our products, services, and user experience
- Conducting business operations, analytics, and internal reporting
- Sending marketing communications, promotions, and product updates
- Conducting market research and industry analysis
- Complying with legal obligations and regulatory requirements
4. Sharing and Disclosure of Personal Information
We may disclose your personal information to:
- Other organisations within the Maxxiom group, including related entities, subsidiaries, and partner companies
- Service providers such as payment processors, logistics partners, IT providers, and marketing agencies
- Third-party organisations for sales, marketing, and promotional activities
- Market research firms or industry analysts
- Regulatory bodies, government agencies, or law enforcement where required by law
- Prospective buyers or investors in the event of a business sale, merger, or restructuring
Some of this information may be sold or shared for the purpose of market research, provided it is handled in accordance with the APPs and any applicable consent requirements. We do not sell personal information for unrelated commercial gain.
5. Direct Marketing
We may use your personal information to send you:
- Product announcements
- Special offers
- Industry insights
- Updates from Maxxiom Power and affiliated organisations
You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.
6. Cross-Border Disclosure
Some of our service providers or affiliated organisations may be located outside Australia. When transferring personal information overseas, we take reasonable steps to ensure the recipient complies with privacy standards comparable to the APPs.
7. Data Security
We take reasonable steps to protect your personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access
- Modification
- Disclosure
This includes physical, electronic, and managerial safeguards.
8. Access and Correction
You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information. Requests can be made using the contact details below.
9. Cookies and Website Tracking
Our website may use cookies, analytics tools, and tracking technologies to improve user experience and understand how visitors interact with our content. You can adjust your browser settings to refuse cookies if preferred.
10. Complaints
If you believe your privacy has been breached, you may contact us using the details below. We will investigate your complaint and respond promptly. You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.
11. Contact Us
Maxxiom Power Solutions Australia Pty Ltd
Email: [email protected]
Phone: 1300 940 482
Address: 15/54 Quilton Place, Crestmead QLD 4132, Australia